Update on the Campus Ticketing Tool Project

Time: 
Thursday, December 19, 2013 - 10:30am to 12:00pm
Location: 
150 University Hall
Speaker: 
Michelle Bautista, Manager, CSS IT Program Technology Office; Luis Arias, Senior Project Manager, CSS IT Program Technology Office
Description: 

Michelle Bautista and Luis Arias with CSS IT will be presenting the latest on the on-going Campus Ticketing Tool project, including project landmarks to date and details around the planned ServiceNow pilot for CSS IT. There will be an open question and answer session following the presentation.

The powerpoint presentation for this talk, as well as notes from the group activity, are available at: https://wikihub.berkeley.edu/display/CTSP/2013-12-19+Meeting+Notes+Micronet

NOTE: 
A recording of this meeting may be viewed at https://vimeo.com/86556110 The powerpoint presentation for this talk, as well as notes from the group activity, are available at: https://wikihub.berkeley.edu/display/CTSP/2013-12-19+Meeting+Notes+Micronet

Meetings

About Micronet meetings

General meetings are held approximately monthly during the fall and spring academic semesters.

Email announcements are sent to the Micronet mailing list announcing the topics of upcoming meetings, and any changes or cancellations.

Videos of some Micronet meetings may be viewed at https://www.youtube.com/channel/UC9JbLiZncP2i69mlnfChmZA

Meeting List

(List includes upcoming and past meetings, and are listed in reverse chronological order.)

Deciphering MSSEI Compliance

Kate Riley, Acting Manager, Information Security Assessment & Compliance; Leon Wong, Information Security Analyst, IST
Wednesday, April 23, 2014 - 10:30am to 12:00pm
150 University Hall

One IT Update

Ben Gold, Communications Manager, IST; James Dudek, Director of Organizational Strategy, SAIT; Barinder Dhillon-Flanagan, Deputy Directory, CSS IT
Wednesday, March 26, 2014 - 10:30am to 12:00pm
150 University Hall

Building Better Student IT Teams

Anna Blankinship, Student Leadership and Recruitment Coordinator, Student Affairs IT; Anne Marie Richard, Associate Director, Student Technologies, SAIT
Wednesday, February 26, 2014 - 10:30am to 12:00pm
150 University Hall

IT Accessibility Policy and UC Berkeley

Lucy Greco, Web Access Analyst, Web Accessibility Team
Thursday, January 23, 2014 - 10:30am to 12:00pm
150 University Hall
NOTE:
A recording of the meeting may be viewed at https://vimeo.com/87608553

Update on the Campus Ticketing Tool Project

Michelle Bautista, Manager, CSS IT Program Technology Office; Luis Arias, Senior Project Manager, CSS IT Program Technology Office
Thursday, December 19, 2013 - 10:30am to 12:00pm
150 University Hall
NOTE:
A recording of this meeting may be viewed at https://vimeo.com/86556110 The powerpoint presentation for this talk, as well as notes from the group activity, are available at: https://wikihub.berkeley.edu/display/CTSP/2013-12-19+Meeting+Notes+Micronet

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