Update on the Campus Ticketing Tool Project

Time: 
Thursday, December 19, 2013 - 10:30am to 12:00pm
Location: 
150 University Hall
Speaker: 
Michelle Bautista, Manager, CSS IT Program Technology Office; Luis Arias, Senior Project Manager, CSS IT Program Technology Office
Description: 

Michelle Bautista and Luis Arias with CSS IT will be presenting the latest on the on-going Campus Ticketing Tool project, including project landmarks to date and details around the planned ServiceNow pilot for CSS IT. There will be an open question and answer session following the presentation.

The powerpoint presentation for this talk, as well as notes from the group activity, are available at: https://wikihub.berkeley.edu/display/CTSP/2013-12-19+Meeting+Notes+Micronet

NOTE: 
A recording of this meeting may be viewed at https://vimeo.com/86556110 The powerpoint presentation for this talk, as well as notes from the group activity, are available at: https://wikihub.berkeley.edu/display/CTSP/2013-12-19+Meeting+Notes+Micronet

Meetings

About Micronet meetings

General meetings are held approximately monthly during the fall and spring academic semesters.

Email announcements are sent to the Micronet mailing list announcing the topics of upcoming meetings, and any changes or cancellations.

Videos of some Micronet meetings may be viewed at https://www.youtube.com/channel/UC9JbLiZncP2i69mlnfChmZA

Meeting List

(List includes upcoming and past meetings, and are listed in reverse chronological order.)

IST's Cloud/ Virtual Private Server Offering

Blaine Isbelle and Jonathon Taylor, Enterprise Windows Manager, IST
Wednesday, December 14, 2011 - 10:30am to 12:00pm
150 University Hall

Productivity Suite

Bill Allison, Director, IST–Campus Technology Services
Wednesday, November 9, 2011 - 10:30am to 12:00pm
150 University Hall
NOTE:
2nd Wednesday instead of 4th.

Research Hub

Rick Jaffe, Research & Content Technologies, IST
Wednesday, October 26, 2011 - 10:30am to 12:00pm
150 University Hall
NOTE:
Change in Micronet Schedule: Bill Allison will speak at the November meeting instead of the October meeting. Bill will also be speaking about the Productivity Suite, including new email and calendaring products, around 12 noon at the OE Showcase, which will be held in Pauley Ballroom, Martin Luther King Jr. Student Union, Thursday, October 27, 11:00 am–2:00 pm.

IST Storage

Jack Shnell, Information Services and Technology
Wednesday, September 28, 2011 - 10:30am to 12:00pm
150 University Hall

Campus Voice and Data Network Infrastructure

Michael Green, director of voice and data for campus
Wednesday, August 24, 2011 - 10:30am to 12:00pm
150 University Hall

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