Update on the Campus Ticketing Tool Project

Time: 
Thursday, December 19, 2013 - 10:30am to 12:00pm
Location: 
150 University Hall
Speaker: 
Michelle Bautista, Manager, CSS IT Program Technology Office; Luis Arias, Senior Project Manager, CSS IT Program Technology Office
Description: 

Michelle Bautista and Luis Arias with CSS IT will be presenting the latest on the on-going Campus Ticketing Tool project, including project landmarks to date and details around the planned ServiceNow pilot for CSS IT. There will be an open question and answer session following the presentation.

The powerpoint presentation for this talk, as well as notes from the group activity, are available at: https://wikihub.berkeley.edu/display/CTSP/2013-12-19+Meeting+Notes+Micronet

NOTE: 
A recording of this meeting may be viewed at https://vimeo.com/86556110 The powerpoint presentation for this talk, as well as notes from the group activity, are available at: https://wikihub.berkeley.edu/display/CTSP/2013-12-19+Meeting+Notes+Micronet

Meetings

About Micronet meetings

General meetings are held approximately monthly during the fall and spring academic semesters.

Email announcements are sent to the Micronet mailing list announcing the topics of upcoming meetings, and any changes or cancellations.

Videos of some Micronet meetings may be viewed at https://www.youtube.com/channel/UC9JbLiZncP2i69mlnfChmZA


Meeting List

(List includes upcoming and past meetings, and are listed in reverse chronological order.)

Ben Gross, Manager, Endpoint Engineering and Infrastructure
Thursday, October 31, 2013 - 10:30am to 12:00pm
150 University Hall
NOTE:
[ Video of panel is located at http://vimeo.com/86388149 ]
Larry Conrad, CIO & Paul Rivers, Manager, System and Network Security
Wednesday, September 25, 2013 - 10:30am to 12:00pm
150 University Hall
NOTE:
A recording of this meeting may be viewed at <a>https://vimeo.com/76070041</a>
Lisa Ho, IT Policy Manager & Paul Rivers, Manager, System and Network Security
Wednesday, April 24, 2013 - 10:30am to 12:00pm
150 University Hall
Larry Conrad, Associate Vice Chancellor for Information Technology and Chief Information Officer
Monday, April 15, 2013 - 10:30am to 12:00pm
60 Barrows
NOTE:
New date and location.
Inez Bailey of the CalTime Project Team and others
Wednesday, December 12, 2012 - 10:30am to 12:00pm
150 University Hall
NOTE:
Meeting is on the 2nd Wednesday rather than the 4th.

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