Update on the Campus Ticketing Tool Project

Time: 
Thursday, December 19, 2013 - 10:30am to 12:00pm
Location: 
150 University Hall
Speaker: 
Michelle Bautista, Manager, CSS IT Program Technology Office; Luis Arias, Senior Project Manager, CSS IT Program Technology Office
Description: 

Michelle Bautista and Luis Arias with CSS IT will be presenting the latest on the on-going Campus Ticketing Tool project, including project landmarks to date and details around the planned ServiceNow pilot for CSS IT. There will be an open question and answer session following the presentation.

The powerpoint presentation for this talk, as well as notes from the group activity, are available at: https://wikihub.berkeley.edu/display/CTSP/2013-12-19+Meeting+Notes+Micronet

NOTE: 
A recording of this meeting may be viewed at https://vimeo.com/86556110 The powerpoint presentation for this talk, as well as notes from the group activity, are available at: https://wikihub.berkeley.edu/display/CTSP/2013-12-19+Meeting+Notes+Micronet

Meetings

About Micronet meetings

General meetings are held approximately monthly during the fall and spring academic semesters.

Email announcements are sent to the Micronet mailing list announcing the topics of upcoming meetings, and any changes or cancellations.

Videos of some Micronet meetings may be viewed at https://www.youtube.com/channel/UC9JbLiZncP2i69mlnfChmZA


Meeting List

(List includes upcoming and past meetings, and are listed in reverse chronological order.)

Isaac Orr, Manager of Network Operations and Services in IST-Telecommunications
Wednesday, March 25, 2015 - 10:30am to 12:00pm
150 University Hall
NOTE:
A recording of this meeting can be viewed at https://bluejeans.com/s/8cGj/
Oded Gal, VP of Product at Blue Jeans Network
Thursday, February 26, 2015 - 10:30am to 12:00pm
University Hall 150
NOTE:
A recording of this meeting may be viewed at https://bluejeans.com/s/8cGj/
Vivian Sophia, Micronet Coordinator
Thursday, January 29, 2015 - 10:30am to 12:00pm
150 University Hall
Michael Sinatra, Network Engineer
Friday, September 26, 2014 - 10:30am to 12:00pm
150 University Hall
NOTE:
Panel recording available at: https://berkeley.box.com/s/fm570n9mfbr5lv54ffa6
Todd Wagner, IT Business Continuity and Audit Coordinator, IST
Wednesday, May 28, 2014 - 10:30am to 12:00pm
150 University Hall
NOTE:
Panel recording available here: https://berkeley.box.com/s/pnlsn1c4vhpbz1v6ickp

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