Update on the Campus Ticketing Tool Project

Time: 
Thursday, December 19, 2013 - 10:30am to 12:00pm
Location: 
150 University Hall
Speaker: 
Michelle Bautista, Manager, CSS IT Program Technology Office; Luis Arias, Senior Project Manager, CSS IT Program Technology Office
Description: 

Michelle Bautista and Luis Arias with CSS IT will be presenting the latest on the on-going Campus Ticketing Tool project, including project landmarks to date and details around the planned ServiceNow pilot for CSS IT. There will be an open question and answer session following the presentation.

The powerpoint presentation for this talk, as well as notes from the group activity, are available at: https://wikihub.berkeley.edu/display/CTSP/2013-12-19+Meeting+Notes+Micronet

NOTE: 
A recording of this meeting may be viewed at https://vimeo.com/86556110 The powerpoint presentation for this talk, as well as notes from the group activity, are available at: https://wikihub.berkeley.edu/display/CTSP/2013-12-19+Meeting+Notes+Micronet

Meetings

About Micronet meetings

General meetings are held approximately monthly during the fall and spring academic semesters.

Email announcements are sent to the Micronet mailing list announcing the topics of upcoming meetings, and any changes or cancellations.

Videos of some Micronet meetings may be viewed at https://www.youtube.com/channel/UC9JbLiZncP2i69mlnfChmZA

Meeting List

(List includes upcoming and past meetings, and are listed in reverse chronological order.)

Campus Network and Voice Services Update

Isaac Orr, Michael Green, and more! Information Services and Technology, Telecommunications
Wednesday, November 14, 2012 - 10:30am to 12:00pm
150 University Hall
NOTE:
Meeting is on the 2nd Wednesday rather than the 4th.

Google and What’s Coming Up

Bill Allison, Director, Campus Technology Services
Wednesday, October 24, 2012 - 10:30am to 12:00pm
150 University Hall

A Conversation with the Interim CIO Lyle Nevels

Interim CIO Lyle Nevels
Wednesday, September 26, 2012 - 10:30am to 12:00pm
150 University Hall

Intel's Chipset Roadmap

Afshin Abadi, Engineer, Intel, and Wendy Smith, Business Development Manager, Intel
Wednesday, April 25, 2012 - 10:30am to 12:00pm
150 University Hall

Business Continuity Planning for IT systems

Walt Hagmaier, Infrastructure Services, IST
Wednesday, February 22, 2012 - 10:30am to 12:00pm
150 University Hall

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